Last updated: 10.05.2025
1. Purpose
These Terms and Conditions of Sale govern the contractual relationship between Birds of Paradise and its customers, in the context of the sale of travel services, diving activities, and related products through the birds of paradise
2. Services Offered
Birds of Paradise offers travel experiences, diving excursions, and other. All offers are subject to availability and may be modified at any time.
3. Prices
All prices are indicated in euro and include applicable taxes unless otherwise stated. Prices are subject to change, but once a booking is confirmed, the agreed rate is fixed.
4. Booking and Payment
Bookings can be made via the website, by email, or by phone. Payment methods include bank transfer, cash payment in euros and Egyptian pounds. A deposit may be required to confirm the reservation.
5. Cancellation and Refund Policy
- Cancellations must be communicated in writing (email).
- If cancellation occurs more than 15 days before the service: full refund minus any transaction fees.
- Between 7 and 14 days: 50% refund.
- Less than 7 days or no-show: no refund.
6. Customer Obligations
The customer agrees to provide accurate information and to follow all safety instructions provided by Birds of Paradise, especially for diving activities. Birds of Paradise reserves the right to exclude any participant who poses a risk to others or themselves.
7. Liability
Birds of Paradise cannot be held liable for delays, cancellations, or damages resulting from force majeure events (e.g., weather conditions, strikes, government restrictions). Customers must ensure they are medically fit and insured for the activities booked.
8. Insurance
It is the to obtain travel and health insurance. For diving activities, specific diving insurance is strongly recommended.
9. Personal Data
Personal data collected during the booking process is used solely for service delivery and communication purposes.
10. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Egyptian law. In case of dispute, Red Sea Governorate shall have exclusive jurisdiction.
11. Contact
Birds of Paradise – Travel Agency
15 Television Street, Safaga, Egypt
Email: birdsofparadiseredsea@gmail.com
Phone: 011 24 14 14 40